Tips to optimize your VoIP call performance

Tips to optimize your VoIP call performance

Many business owners who opt for a traditional phone line over VoIP make some pretty big assumptions. Some assume they’ll continuously drop calls while speaking on the phone with their biggest client. Others assume employees will resort to calling prospects on their personal cell phones because they’re baffled by the user interface of your VoIP system.

Wearable tech for employees: Good or bad?

Wearable tech for employees: Good or bad?

Make no mistake, healthcare costs are rising. For business owners who are generous enough to offer their employees insurance, this is undoubtedly a cause for concern. And you may wonder, is there any way to protect your employees and not go bankrupt in the process? Wearable technologies may be the answer.

Tips to monitor employee activities online

Tips to monitor employee activities online

When it comes to monitoring your employees online, there are potential positives and negatives for your company. But as a business owner who’s never done it before, you may be clueless as to what these are. So to help, we’ve come up with a list of the pros and cons of employee monitoring.

Storm warning: prepare staff and clients

Storm warning: prepare staff and clients

When your employees see snow on the ground, the thought of a day off immediately pops into their heads. Of course your customers are still reliant on you to provide the goods and services they have come to expect from your business. Before a storm hits, you should be communicating with both staff and clients to inform them of the situation.