AI and its effects on healthcare

AI and its effects on healthcare

Technology changes and evolves at the blink of an eye. A new invention this year can be obsolete the next. However, some technological advancements survive the test of time, as is sure to be the case with machine learning. It’s the first step toward artificial intelligence (AI), and it’s already making huge strides in the […]

How AI helps e-commerce businesses

How AI helps e-commerce businesses

Artificial intelligence (AI) is an exciting innovation that’s becoming integral to many businesses. Industry experts are even predicting that by 2020, 85% of the interactions between corporate customer service departments and their clients will use AI. If you’re an e-commerce business owner, you’re in a prime position to become an early adopter. Predicting what your […]

Get the most out of Bing’s Visual Search

Get the most out of Bing’s Visual Search

Years ago, Microsoft released a feature for its Bing search engine that lets users upload photos in lieu of text-based queries. It’s a helpful feature that will soon be added to a slew of mobile devices and browsers. Let’s take a closer look at what’s coming. How does visual search work? Bing has indexed billions […]

Can AI empower customer service agents?

Can AI empower customer service agents?

Imagine having artificial intelligence assistants (AI) like Siri or Cortana as your company’s customer service agents. It sounds fantastical now, but it’s slowly turning into reality. For many organizations, integrating AI into their systems is the next logical step in innovating customer support. How AI capabilities enhance customer service AI has two capabilities that enhance […]

What you must know about Google I/O 2018

What you must know about Google I/O 2018

Google I/O 2018 is over, and the conference was packed with announcements. After CEO Sundar Pichai started the event by reminding the tech industry to be responsible for the services and tools they build, the updates on Google’s new creations and the upcoming version of Android got everyone excited. Find out what announcements stole the […]

Google’s AI helper gets new features

Google’s AI helper gets new features

As with any trade show or conference in which Google participated the last few years, the South by Southwest (SXSW) expo witnessed another unique exhibit. This time around, they set up a Google Assistant Fun House that features unique actions and capabilities, including a machine that allows you to order beer from your couch, a […]

Using Cortana to Organize Business

Using Cortana to Organize Business

You are probably already aware of Cortana, the Windows 10 AI personal assistant. Did you know that you can use it to improve the efficiency and productivity of your business? With a better understanding of its basic functions, you’ll be on your way to becoming an AI-powered organization. To take advantage of Cortana, you should […]

You can now speak with Alexa via Android

You can now speak with Alexa via Android

Your cousin got Alexa. Your neighbor got Alexa. Heck, even grandma got Alexa. You may not have been one of the lucky souls to receive an Alexa-enabled device last Christmas, but fret not, the latest update of the app on Android now enables voice control. You can finally get aboard the Alexa train and speak […]

2017’s most valuable IT solutions

2017’s most valuable IT solutions

It’s the perfect time of year to evaluate last year’s technology investments and make adjustments for the year to come. Whether 2017 left you with extra cash in your pocket or desperate for a better way to get work done, here’s a roundup of the best IT news from the past year. Small businesses love […]