We begin with conversation. Our process starts with a discussion of your current IT system, assessing its strengths and weaknesses and identifying opportunities for improvement. You can outline any acute or recurring issues you’re facing, and we can discuss your budget for IT. From there, HLB System Solutions will design a unique Total-CARE plan for your business.
Our Total-CARE plans are all-in-one service agreements that cover your systems, servers, and network infrastructure from end to end, and they include all labour — both proactive, preventative work and reactive issue resolution. This is a different model than the typical break/fix service providers. Our flat, monthly fee incentivizes us to ensure problems never arise in the first place.
Your IT infrastructure is the invisible scaffolding that lets your company do what it does, and as long as it remains invisible, everything is great. But if you’re constantly thinking about your IT, it’s probably because something’s not working right. Our IT experts can plan, implement, and maintain all of your technology so you don’t have to think about it, for a fraction of the time and cost it takes to create and sustain an in-house IT department.
Meet the minds behind your new IT team